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Stream video migration for individual accounts

This tutorial describes where to find Stream videos that have been migrated from individual accounts.

Microsoft 365 Stream videos

This tutorial describes where to find Stream videos that have been migrated from Office 365 groups.

Teams Enterprise Voice Device Recommendations

Where Is My Sent Message? - Shared Mailbox Sent Folders

macOS Updates

macOS Automated Update Tool and notifications.

Stream Classic: Downloading or deleting videos

This tutorial describes how to download or delete videos in Stream Classic

Desktop Experience Changes in Windows 11

Changes to the user desktop experience in Windows 11 from Windows 10

Stream Classic Migration

On April 15, 2024, Microsoft is retiring Stream Classic. Prior to this date all videos must be migrated to Stream for Sharepoint or Panopto.

Taking Attendance in a Zoom Meeting

This article covers how faculty can take attendance in a Zoom meeting.

AI Detection at Western

Western’s licensed plagiarism detection software, SimCheck, is currently providing artificial intelligence (AI) writing detection until 1/1/2024 as a free preview

Teams Channels are listed in a grid instead of a list

Access Quarantined Emails

Starting on 7/13/23 ATUS started sending reminders to accounts with emails contained in quarantine.

Windows 11 Compatibility

Windows 10 End of Support

Funds Deposited Online Not Added to Print Balance

Microsoft Authenticator

Alternative Multifactor Authentication Methods

Multifactor Authentication FAQ

OnBase

Academic Systems Key Feature Updates

Reporting Phishing Email

How to report phishing, scam and junk email messages.

Departmental Phone Queue, Agents, and Voicemail Using Teams

Anti-Spam Restrictions on Student Email Accounts

Turn Off Outlook Online Meetings Option

Migrating content from the “Class” drive

Agreeing to the Responsible Computing User Agreement

Canvas quiz best practices

Pope Tech Web Accessibility in Canvas

Pope Tech is now available in all Western Canvas courses

How to re-enable Editing on a Mac (Office 365 Error)

Adding a Shared Mailbox in Outlook 2013/2016 (Outdated) for Windows

Using Open Educational Resources (OER) for Online Teaching

Using Canvas Commons to Share Course Materials

Using Canvas Commons to Find and Import Course Materials

Submitting Recordings to Canvas

Setting up a Flipgrid Integration with Canvas

Submitting a Panopto Video via a Canvas Assignment

Polling with Socrative

Options for Evaluation of Remote Instruction

How to Participate in Zoom Privately

DOs & DON’Ts for Online Learning

Best Practices for Zoom Meeting Settings

Getting Started with Teams

FAQ for Students: Online Class Recordings

FAQ for Faculty: Online Class Recordings

Creating Recordings for Online Delivery

Settings to Keep Your Zoom Session Secure

Requiring Authentication & Setting up Pre-assigned Breakout Rooms in Zoom

Activating and Confirming Zoom for Western: For Students

How to Setup Online Office Hours

Getting the Most Out of Your Home Office

How to Get Help

AudioCodes Phone Sign-in Procedure for Microsoft Teams

Alternative Assessment Options for Remote Instruction

Technology Considerations for Employees Returning to Campus

Microsoft Bookings - Appointment Scheduling

Opting in to Move Zoom Cloud Recordings to Panopto

Zoom Cloud Storage Retention

Administrative Services Password Requirements

External Email Alert

Canvas Course Content Retention

New Employee Checklist

Adobe Creative Cloud Licensing for Students

How to Re-Authorize SPSS for the Current Year

Install SPSS on a University-owned Workstation

Connect to your WWU email and calendar from an iPhone or iPad using the Outlook App

Connect to your WWU email and calendar from an iPhone or iPad using the iOS Mail & Calendar app

VPN (Virtual Private Network)

Instructions for Using Bullseye Targeted Messaging

Install TeamViewer Remote Access for Direct Support from ATUS

Connecting to Western's Wireless Network

How To Prepare Your Canvas Course For a Student With An Incomplete

How Do I Customize the Course Cards in the Dashboard?

How Do I Customize Profile Settings in Canvas Account?

Check out a Laptop

General University Computer Lab Locations

Why, When, and How Automatic Microsoft Updates Occur

Workstation Tuneup for Windows Computers

How to Obtain SPSS Software for Installation on a Computer that You Own

Update Java for Administrative Application Access

How to Archive in Outlook

Create a Guest Account for Off-campus Visitors

After Leaving Western, When will My Account be Deleted?

New to WWU? Access Your Account

Password Aging: Why We Change Our Passwords Regularly

Enable Auto-Reply in Outlook

What an Employee Should Do Before Leaving Western

What a Student Should Do Before Leaving Western

How To Add Print Funds

Get a Refund of Print Funds

Printing in Computer Labs on Campus

Phishing: How to Protect Yourself from Fraudulent Emails

New document or file does not appear in Delve

How to Connect to Networked Drives

September, 2019, Subject: IMPORTANT DOCUMENT FOR STUDENTS

Who to Contact When Equipment Breaks

Watch out for Spear Phishing!

Scanning Email for Threats with ATP (Advanced Threat Protection)

Speech to Text Software available in Windows and macOS

Digital Accessibility at Western

Safe Links in Email with ATP (Advanced Threat Protection)

Automated Apple Management with Jamf Pro

Can I forward my WWU email to an external address?

Changes to Canvas Inbox Messaging

Introducing Microsoft Teams! Your Office 365 Hub

WWU Public Wi-Fi Network

Canvas accessibility resources for instructors

March 2018, Subject: Hello

Student Printing Procedure

Shared OneDrive links expiring

Canvas for Students - View Instructor Feedback

File Storage, File Sharing, and Backups

Canvas Accessibility Resources

Meltdown and Spectre Risk Advisory

Automated Computer Management with Microsoft Endpoint Manager

Software Updates, Patches, and Maintenance Windows

Eduroam Global WiFi Roaming for Academia

Have you received an email that demands ransom and claims to know your passwords?

Flexible Working Resources

Flexible Learning Resources

Do you need VPN?

Setting up an online meeting with WWU G Suite Meet

How-to Documentation for Teaching Online

Online Meetings - Should you use Teams or Zoom?

Online Technologies for Remote Teaching

March 2020, Subject: Pet Sitting Position

Flexible Teaching Resources

February, 2020, Subject: Are you available?

Canvas New Gradebook 2020

Screencast-O-Matic Help

Add Teachers to a course in Canvas

March 2019 Security Alert! Email phishing campaign utilizes malicious attachments

Universal Password Requirements

How to use Company Portal (replacement for Software Center)

Logging into Adobe Creative Cloud

How to Install Adobe Creative Cloud Apps through Named User Licensing

How to Install Adobe Acrobat Pro through Named User Licensing

Stay Connected

How to Roll Back to a Previous Version of Java

Planning an Event? How to Arrange for the Technology Needed

Connect to Your @wwu.edu Microsoft 365 Account & Mailbox

Export your email, calendar, contacts and tasks

Import your email, calendar, contacts and tasks

When is my course available? Accessing Canvas Courses

Web Conferencing in Canvas Using Conferences

PowerPoint Presenter View in CF Classrooms

Mail & Calendar Apps for Android Phones and Tablets

Printing from Mobile Devices and Laptops with WebPrint

Clear your email password from your browser cache

Where to Get Software for Home Use

How do I Customize the Dashboard?

Sync Your OneDrive to your Computer

Download OneDrive Files before Leaving Western

Personal vs Western OneDrive Account

Install Microsoft 365

Students - Connect to Your New @wwu.edu Email Account

Introduction to OneDrive for Business

Creating and Managing Office 365 Groups

What you Need to Know about Copyrights and File Sharing

Open an Outlook Shared Mailbox

Decision Science Classes Have Canvas Messaging Tools Disabled

Google Workspace for Western

Zoom Conferencing

Create a personal web page using WordPress

Outlook or OWA auto-completes a name using an old email address

Why is my mobile device asking me to accept a new certificate for WWUwireless-Secure?

Browser Support for Administrative Applications

OneNote - Capture, organize, and search notes from any device

When I launch Banner I see a Security Warning pop-up

Why won't my UISAP or TISAP JOBRPT drive map?

Cloud Storage Guidelines to Educational and Sensitive Data

Sign in to your WWU Google Workspace Account

Checking Final Grades - Students

Creating Announcements for the Announcements Channel

Defining the Roles in Canvas

Faculty Should Be Prepared for Possible Class Cancellations

Creating an Outlook Profile with only a Shared Mailbox

Change your name and email address

Distinguish between duplicate names in the address book

Scan documents and more using your Smartphone

Can my department request a shared Google Workspace account?

Zoom for Western FAQ

Sign in to your Zoom account

Teams Voice

Introducing Microsoft 365

Multifactor Authentication (MFA) for WWU Universal Accounts

Online Technologies for Remote Learning

Moving from a free Zoom Account to a licensed WWU Zoom Account