Do you need VPN?

Working from off-campus? You might need to use our VPN (Virtual Private Network) service to connect to some resources. Need resources on how to access the VPN? View our VPN Access Instructions

The following services require VPN

  • Argos Desktop Client - Design DataBlocks and Reports
  • Banner Admin Pages
  • Banner Workflow
  • Facilities Management AiM
  • Facilities Management Ready Request
  • Facility Online Manager (FOM)
  • JobSub directories (UISAP)
  • Millennium FAST
  • NolijWeb
  • Network File Shares ("P Drive", your "U Drive", etc.)
  • Remote Computer Lab Access
  • Windows Remote Desktop
  • Woodring Information System

To request permission to use our VPN, go to:

  1. Request permission to use our VPN: Request VPN Access - Help Desk - Jira Service Management ( To download the VPN client, go to 

The following services require VPN with additional Admin VPN privileges

  • Banner Test Environments
  • Bookstore internal systems
  • Business and Financial Test Systems
  • Campus Receivables
  • Counseling Center internal systems
  • Direct connections to database servers (ODBC via Access, SQL Developer)
  • DegreeWorks test environment
  • FM Access Control Systems
  • ID Card Images Server
  • Intellicheck and FormFusion
  • PowerBI gateway server
  • Some internal Student Health Center systems
  • Testing Center internal system

Admin VPN access requires special authorization because of the sensitive nature of the data you have access to.  Please submit a request describing the Admin VPN resource(s) that you require: Request VPN Access - Help Desk - Jira Service Management (  Once approved, you will be able to access these services using

Services that DO NOT require VPN include the following:

Popular services have been bolded.

  • 25Live
  • Aleks Math Placement
  • Argos Web Viewer - Run Reports
  • BullsEye
  • Campus Directory
  • Canvas
  • ContentDM
  • Contract Management Module
  • CRM Advance
  • Curriculog
  • DegreeWorks
  • e-Builder
  • EPAS
  • E-Sign Forms
  • Event Calendar
  • Graduate Admissions
  • Gsuite
  • Interfolio
  • Jira Service Desk
  • JPMorgan Chase PaymentNet
  • Library Systems
  • Lime Survey
  • myWestern
  • Office365 (including Email, OneDrive, Teams, and SharePoint)
  • PageUp
  • Parking Portal
  • SAP Concur
  • SNAP Survey
  • TEM
  • Undergrad Admissions
  • University Websites
  • Web4U
  • Western Account Online (Transact)
  • Western Marketplace
  • WIN
  • Zoom