Alert: Email/Calendar Apps
In order to improve security, some third party email and calendar applications may no longer work with your WWU mailbox and calendar after August 31, 2020.
Keeping your data safe is one of our primary concerns. These articles will help you follow best practices.
Report a Phishing Scam
Report Malware or a Virus
Report a Data Security Breach
Cloud Storage Guidelines
Cloud Storage Guidelines to Educational and Sensitive Data
One of the most frequent threats to your computer accounts and university data come from phishing scams. Fraudulent email messages and telephone calls try to trick you into giving them your username and password. The articles below will help you learn to recognize email phishing tricks of the trade. When a phishing email is reported that appears to have been delivered to many WWU mailboxes, we block any remote hosts that are linked to from the email message. Then we check to see if anyone clicked the link before it was blocked, so we can help them change their password and secret question answers. Below you will find examples of recent phishing scams that were sent to hundreds of WWU mailboxes.
How to Protect Yourself from Fraudulent Emails
Phishing 101 (Video Presentation)
How to Recognize and Report Job Offer Scams
Watch out for Spear Phishing!
Recognize Fake IRS Messages and Scholarship Scams
Have you received an extortion email that says you've been hacked?
Articles on this topic
Need More Help?
- Submit a request form
- (360) 650-3333
- Swing by our office in Haggard Hall 123!
Telephone & Email Support Hours:
- Monday - Thursday: 8am to 8pm
- Fridays: 8am to 5pm
- Weekends: 1-5pm
Walk-in Support Hours:
- Monday - Friday: 8am to 5pm
- Closed after 5 and on weekends
The Help Desk is closed on holidays and when the university is closed due to inclement weather.
For system or network outages outside of Help Desk hours, please call the non-emergency number for Western Police at (360) 650-3555.