Help Desk

Contact Help Desk

ATUS Help Desk

Full Service Hours

  • Mon - Fri: 8 am to 5 pm

Telephone Support Only

  • Extended telephone support is not available during intersessions or Summer
  • Mon - Thurs: 5 pm to 8 pm
  • Saturday: 1 pm to 5 pm
  • Sunday: 1 pm to 8 pm
The Help Desk is closed on holidays
and when the university is closed
due to inclement weather.

After hours

For system or network outages outside of Help Desk hours, please call Public Safety at (360) 650-3555.

The ATUS Help Desk personnel provide professional computer assistance via the web, email, telephone, or in-person. We will either resolve your problem, research it and report back to you, or escalate it to the appropriate staff member for resolution.  

Please peruse our self-serve articles found in the Find Answers section of the site. For more help see our Get Help section or contact us with the Contact information below. 

Come on in to the ATUS Help Desk

Caption: Come on in! The ATUS Help Desk is open and ready to help you.