University Tools and Systems

There are numerous administrative systems that support our work at Western. Banner, AiM, Nolijweb, myWestern, Bullseye, and Esign Forms are some major ones. If you don't find what you want here, you might also see the documentation Administrative Computing provides.

Academic systems that support teaching and learning include Canvas, Panopto, Zoom, and Socrative, among other third party tools. Learn more at Learning Systems. See also Academic Learning Systems at WWU (WWU Teaching Handbook).

Need More Help?

Telephone & Email Support Hours:

Fall, Winter and Spring quarter:

  • Monday - Friday: 8am to 5pm.
  • Saturday: Closed.
  • Sunday: Limited phone support 1pm to 5pm.

Summer Quarter:

  • Monday - Friday: 8am to 5pm
  • Weekends: We are not staffed on weekends during Summer quarter

Walk-in Support Hours:

  • Monday - Friday: 8am to 5pm

The Help Desk is closed on holidays and when the university is closed due to inclement weather.

After hours:

For system or network outages outside of Help Desk hours, please call the non-emergency number for Western Police at (360) 650-3555.