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Accounts, Passwords, & Access

Accounts, Passwords, and Access Icon

Most systems at Western, including the myWestern portal, email, the wireless network, and major online services are accessed via a person’s universal username and password. Generally you will be able to access these systems using your universal username and password from on or off campus. 

New self-service password reset functionality arriving this Summer!

Online Services

Access to private resources

Need More Help?

ATUS Help Desk

Telephone & Email Support

  • Mon - Thursday: 8 am to 8 pm
  • Friday: 8 am to 5 pm
  • Saturday: 1 pm to 5 pm
  • Sunday: 1 pm to 8 pm

Our office in Haggard Hall 123
is closed until further notice, but you can request help by telephone, email, or by submitting a request form.

The Help Desk is closed on holidays and when the university is closed due to inclement weather.

After hours

For system or network outages outside of Help Desk hours, please call Public Safety at (360) 650-3555.