Accounts, Passwords, & Access

Accounts, Passwords, and Access Icon

Most systems at Western, including the myWestern portal, email, the wireless network, and major online services are accessed via a person’s universal username and password. Generally you will be able to access these systems using your universal username and password from on or off campus. 

New self-service password reset functionality arriving this Summer!

Online Services

Access to private resources

Need More Help?

ATUS Help Desk

Full Service Hours

  • Mon - Fri: 8 am to 5 pm

    Telephone & Email Only

    • Mon - Thurs: 5 to 8 pm
    • Saturday: 1 to 5 pm
    • Sunday: 1 to 8 pm

    The Help Desk is closed on holidays
    and when the university is closed
    due to inclement weather.

    After hours

    For system or network outages outside of Help Desk hours, please call Public Safety at (360) 650-3555.