COVID-19 Symptom Attestation

Communication, Email, & Calendars

Communication, Email, and Calendars IconALERT! In order to improve security, some third party email and calendar applications may no longer work with your WWU mailbox and calendar after August 31, 2020. 
View our Supported Email & Calendar Applications

Phones, Skype, Office 365 Groups, OneDrive, Outlook, Calendar, Apps for Mobile Devices - we use so many products for communicating with one another that it can get confusing and overwhelming. We hope to help you explore these products and find out how YOU like to work most efficiently.

Online Services

Microsoft Teams and Teams Voice

Microsoft Teams is a collaboration platform built around group chat instead of email. It can also be used to host online meetings and, for an increasing number of faculty and staff, make or receive telephone calls. 

Getting Started with Email, Calendar, and Instant Messaging

NEWS: Employee "From" & "Reply" Email address changing to

Every student, faculty, or staff member at Western has a Microsoft office 365 account and mailbox. All you need to access your email, instant messaging, and other Office 365 features is a Web browser. For a richer experience make sure you have the latest version of Microsoft Office for Windows or macOS. 

Office 365 Help and Training Links

Articles on This Topic

Need More Help?

ATUS Help Desk

Telephone & Email Support

  • Mon - Thursday: 8 am to 8 pm
  • Friday: 8 am to 5 pm
  • Saturday: 1 pm to 5 pm
  • Sunday: 1 pm to 8 pm

Our office in Haggard Hall 123
is closed until further notice, but you can request help by telephone, email, or by submitting a request form.

The Help Desk is closed on holidays and when the university is closed due to inclement weather.

After hours

For system or network outages outside of Help Desk hours, please call Public Safety at (360) 650-3555.