Zoom Conferencing

Zoom logoIn addition to other Web conferencing solutions (such as Skype for Business and Google Hangouts), WWU now provides support for Zoom video conferencing services.

Zoom provides unified cloud video conferencing, online meetings, group messaging, and software-defined conference room platform to provide video conferencing services for and between multiple K-20 Education Network customers/users. The goal for providing Zoom is to provide alternate video communication services to a variety of desktops and mobile platforms.

What is Zoom?

Zoom is an optional software tool that enables you to conduct online conferences, presentations, lectures, meetings, and group chats.  With Zoom, you can schedule an online meeting for the future or start an instant meeting.  You can join a meeting from your desktop or laptop computer (Windows and Mac), mobile device (iOS and Android), and even other conferencing platforms such as Polycom (H.323).  You can invite non-WWU participants to your Zoom sessions. 

From the vendor Web site:

"Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, iOS, Android, Blackberry, Linux, Zoom Rooms, and H.323/SIP room systems."

What do I need to get started?

To attend a Zoom session, all you need is a free basic license and software.  

Sign up here:

To host a Zoom session, you will need a Pro license. Three hundred Pro licenses have been provided free of charge to the Western Washington University community.  Any WWU faculty or staff can request a Pro account (up to 300 licenses). 

Contact ATUS Software Services for more information:


How to join a Zoom Meeting


WWU Zoom Remote Meetings

You can enable Zoom in your Canvas course to allow remote meetings with students (think office hours during inclement weather or meeting with groups of students for project work.)

1 - In your Course's Settings, go to the Navigation tab, click the three vertical dots to the right of Zoom, and select Enable. Don't forget to click the blue Save button to lock in your changed settings:

Zoom in Canvas Course Settings


2 - Click on your Zoom navigation menu. If you haven't registered with a WWU Zoom Pro account, you'll be asked to designate some information on the welcome screen. After you have entered your information, you'll be able to schedule a Zoom meeting:

Scheduling a new Zoom Meeting in your Canvas Course

3 - From here you can specify the title of your meeting, the date and time of your Zoom meeting for students and others to access, and other pertinent information:

Zoom in Canvas Course Navigation Menu

Where do I get support?

Support is primarily offered through the Zoom Help Center:


The Zoom Help Center provides video tutorials, knowledge base articles, and user guides.

For additional support, contact the ATUS Help Desk: