Update Java for Administrative Application Access

Java is a programming language and computing platform used at Western primarily for Administrative Applications such as Banner, TEM, Nolijweb, AiM, and Datawarehouse and other administrative applications.  Most administrative applications require the 32bit version of Java.  

It is currently recommended to keep your version of java as up to date as possible.  There are primarily two methods used to update java.

  • Update via Java Control Panel
  • Update via Java.com
  1. Make sure all browsers are closed before you begin
  2. Start the install executable
  3. Make sure to uncheck the option to install toolbars

Determine the Java version

java control panelWindows

  • Open the Control Panel
  • Click on Java  to open the Java Control Panel
  • Select the General tab
  • Click on the About… button.
  • The Java version will be listed in the About Java window​

Install Java Update

If Java is already installed, the update can be installed from within the application.


  • Open the Control Panel
  • Click on Java to open the Java Control Panel
  • Select the Update tab
  • Click on the Update Now button

Build the Site List

  • Edit tab
  • Add Site(s)
  • Restore the Security Prompts

Java Exception Site List

Clear Cache

Equally important is to clear the Java cache between versions.  To clear cache:

  • Under Temporary Internet Files>Settings
  • Temporary Files Settings>Delete File

    Clear Java Cache

Additional Notes

Sometimes Java 64bit is installed on a machine and interferes with the 32 bit version.  Sometimes Toolbar Installers will interfere with a connection. Those can also be uninstalled with the client's permission.