macOS Updates

As part of ongoing efforts to strengthen information security at WWU, ATUS will be implementing a new tool on macOS devices to enforce OS updates. Devices requiring updates will prompt the user to install the available updates as they become available.

The prompts will provide the version of the update to be installed and will offer the option to restart or to defer the update for 15 minutes, 60 minutes, or a day. The update can be deferred up to 5 days, after which time the update will be mandatory. Depending on the hardware configuration of the device, the user may be prompted to enter their credentials to install the update. 

A warning message will be displayed before installation, allowing time to save any unsaved work (we highly recommend saving individual work to your OneDrive and shared content to SharePoint). Time needed to install macOS updates is typically about 20 minutes but can vary up to an hour on older or less robust computers. The screen may turn on and off several times during the update process, and the user may be required to log in multiple times before the update is complete.

Updates can also still be installed manually via the system settings, as usual.

For assistance or if there are any questions, please contact the ATUS Help Desk via ticket, email at helpdesk@wwu.edu, phone at 360.650.3333, or in person at HH123.