Teams Enterprise Voice Device Recommendations
The following are general guidelines intended to provide unit decision makers and budget authorities with a decision-making framework for the purchase of telephony devices for Teams Enterprise Voice.
Unit decision makers and budget authorities should consider ergonomic, privacy, and accessibility/accommodation needs when selecting Teams Voice devices.
| CRITERIA | Wired Headset | Wireless Headset | USB Handset | Webcam |
|---|---|---|---|---|
| Cost | Low to medium | High | High | Low to medium |
| Phone Usage (Duration) | Low to high | Medium to high | Low to medium | Low to high |
| Phone Usage (Number of Calls) | Low to high | Medium to high | Medium to high | Low to high |
| Number of Users | Single user or low number of users whose telephone use does not overlap | Single user or low number of users whose telephone use does not overlap | Multiple users or single user who requires the ability to hand off the device | Single user or multiple users, separate or simultaneous |
| Tethered/Untethered | Tethered | Untethered | Tethered | Untethered, but range is restricted |
| Need for Reduction of Ambient Noise | High | High | Medium | Low to high (if low, may use integrated microphone; if high, pair with headset) |
| Need for Video Capability | Not needed | Not needed | Not needed | Necessary or preferable |