Alerts Page

RESOLVED Impacts to Microsoft 365 Services

UPDATES
7/19/2024 7:20am:

Microsoft has issued an update stating Microsoft 365 service access is restored.

 ORIGINAL POST

7/18/2024 4:15pm: 

Microsoft has issued an incident statement that users may have trouble accessing some Microsoft 365 services due to an impact to some of Microsoft's infrastructure. We've received reports of availability statuses in Teams being stuck. Microsoft is currently rerouting traffic out of impacted infrastructure while the cause is investigated. 

Impact includes but is not limited to the following apps and services:
-SharePoint Online 
-OneDrive for Business 
-Microsoft Teams 
-Microsoft Intune 
-PowerBI 
-Viva Engage

MillFAST and other services down

1:56 p.m. - Services have been restored. 

1:00 p.m. - MillFAST and Degree Works have been observed to be inaccessible. Services are currently being investigated and restored. Other services may also be impacted at this time. 

Multiple Systems Offline

**UPDATES**

6/3/2024 8:05 a.m. - Service to production facing systems was restored Friday afternoon. 

**ORIGINAL ALERT**

Last night, on 5/30/24 around 9 p.m., multiple systems went offline including Banner (Web4U). Critical systems such as those relying on Banner were restored last night. Work to identify and fix other systems that may have been affected by this outage is currently in progress. 

Banner Services Restored

Updates:
10:25 a.m. - Banner services have been restored. 
10:05 a.m. - An estimated time for restoration of services is 10:45 a.m., provided there are no other underlying issues.
9:26 a.m. - Work continues to be performed to restore services. 

***Original message***
Due to a connectivity issue, Banner, Banner self-service (Web4U), and esign forms are currently unavailable. The problem is being addressed.

Resolved - Banner Temporarily Unavailable This Morning

Update:
This morning's Banner issue has been resolved.

*** Original message ***
Due to an issue with weekly patches last night, Banner production services are down. The problem is being addressed.

VPN and Wireless Unavailable, 04/23/2024 from 6:00-7:00 A.M.

As part of the university’s transition to IPv6, the university’s wireless network and VPN service will be unavailable on Tuesday, April 23, 2024, from 6:00 – 7:00 a.m. but could be available sooner.

Some Systems Unavailable

Update:

9:00am - Services have been restored to the best of our knowledge. ITS is continuing an investigation on the outage. 

7:40am. - The following systems are down or have limited availability until further notice:

• Library Journal Access (ezproxy)
• Degree Works
• Millennium FAST
• Mabel
• Banner Job Submission
• splunk logging
• Jamf 
• PCR360
• Some test/non-public systems and utilities.

*** Original message ***

6:30am - An issue occurred overnight that has prevented some systems from being available. Updates will be posted as the extent of the issue is investigated.

Banner Jobs Unavailable

UPDATES

4/17/24 1:13 p.m. - The data warehouse rebuild is complete. 

4/17/24 9:04 a.m. - Banner access is restored. Data warehouse will still need to rebuilt.

ORIGNAL POST

4/17/24 8:00 a.m. - Banner jobs are unavailable this morning.  Banner lost connection with its core file server last night while the file server was installing updates.  Overnight Banner jobs did not run, and Banner services will be unavailable until the system is fully restarted.

Data Warehouse builds are incomplete from last night and will need to be rebuilt. As such, data contained within may not be accurate until the rebuild is complete.

Degree Works to be Unavailable, 04.18.2023 from 8:00 a.m.-5:00 p.m.

To perform necessary maintenance and improve performance, Degree Works will be unavailable on Thursday, April 18, 2024, from 8:00 a.m. - 5:00 p.m.