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ATUS Help Desk

Full Service Hours

  • Mon - Fri: 8 am to 5 pm

Telephone Support Only

  • Extended telephone support is not available during intersessions or Summer
  • Mon - Thurs: 5 pm to 8 pm
  • Saturday: 1 pm to 5 pm
  • Sunday: 1 pm to 8 pm
The Help Desk is closed on holidays
and when the university is closed
due to inclement weather.

After hours

For system or network outages outside of Help Desk hours, please call Public Safety at (360) 650-3555.

Find Answers

Check our self serve articles in the Answers section of this site. Browse articles by topic or use the search field. At the bottom of each article are keywords that link to other related articles.

Customer Service Portal

Faculty and staff can sign-in to submit tickets and view the status of existing tickets:
Customer Service Portal

Contact Form and Email

Contact us using the form below, or send an email to helpdesk@wwu.edu 

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