Alerts Page

Administrative System Maintenance (Banner, Web4U) This Weekend

Status: Active

The following systems will be unavailable on Saturday, July 27, 2024, from 8:00 a.m. until Sunday, July 28, 2024, at 5:00 p.m.:

  • All of the systems/functions listed above, plus:
  • Banner 9 AdminPages
  • Web4U (All Banner Self-Service features in WWIS)
  • Banner Workflow (WWIS)
  • Banner and administrative systems password changes
  • Esign Administrative Web Forms
  • eInvoice
  • Transact Cashnet connector and lookup
  • DataTransfer
  • Registration and Waitlisting
  • DegreeWorks
  • Campus Directory

 All scheduled jobs that interact with the database server will be halted during these times.

RESOLVED - UisAP System Maintenance on Monday, July 22, 2024

Status: Resolved

UPDATES

7/25/2024 10:15 a.m. - 

The administrative password change webpages are available once more. 

7/23/2024 12:15 p.m. -

It has been brought to our attention that the administrative password change webpage is not working as expected as a result of this update. Our IT staff are currently working to resolve this issue.

7/22/2024 7:15 p.m. -

The previously discovered issue was resolved and maintenance has concluded. All UisAP related services are now available. 

7/22/2024 4:45 p.m. -
Due to an issue discovered during the maintenance on the UisAP system, this maintenance will be extended beyond the original 5:00 p.m. end time. UisAP related systems will remain down until further notice. An update will be provided at 7 p.m. here regarding which services may or not be functioning tonight and into tomorrow morning. 

ORIGINAL POST

To perform required maintenance on the UisAP system, the following functions for employees will be unavailable on Monday, July 22, 20224, from 8:00 a.m.-5:00 p.m.

  • Banner jobsubmit
  • Cron jobs on UisAP (job chains, recurring finance jobs, /integrations with 3rd party systems)
  • Banner and administrative systems password changes
  • Direct interaction with UisAP file system (SSH login, SCP/SFTP, SAMBA shares

RESOLVED Impacts to Microsoft 365 Services

Status: Resolved


UPDATES
7/19/2024 7:20am:

Microsoft has issued an update stating Microsoft 365 service access is restored.

 ORIGINAL POST

7/18/2024 4:15pm: 

Microsoft has issued an incident statement that users may have trouble accessing some Microsoft 365 services due to an impact to some of Microsoft's infrastructure. We've received reports of availability statuses in Teams being stuck. Microsoft is currently rerouting traffic out of impacted infrastructure while the cause is investigated. 

Impact includes but is not limited to the following apps and services:
-SharePoint Online 
-OneDrive for Business 
-Microsoft Teams 
-Microsoft Intune 
-PowerBI 
-Viva Engage

MillFAST and other services down

Status: Resolved

 

1:56 p.m. - Services have been restored. 

 

1:00 p.m. - MillFAST and Degree Works have been observed to be inaccessible. Services are currently being investigated and restored. Other services may also be impacted at this time. 

Multiple Systems Offline

Status: Resolved

**UPDATES**

6/3/2024 8:05 a.m. - Service to production facing systems was restored Friday afternoon. 

 

**ORIGINAL ALERT**

Last night, on 5/30/24 around 9 p.m., multiple systems went offline including Banner (Web4U). Critical systems such as those relying on Banner were restored last night. Work to identify and fix other systems that may have been affected by this outage is currently in progress. 

Banner Services Restored

Status: Resolved

Updates:
10:25 a.m. - Banner services have been restored. 
10:05 a.m. - An estimated time for restoration of services is 10:45 a.m., provided there are no other underlying issues.
9:26 a.m. - Work continues to be performed to restore services. 

***Original message***
Due to a connectivity issue, Banner, Banner self-service (Web4U), and esign forms are currently unavailable. The problem is being addressed.

Administrative Systems Maintenance (Banner, Web4U): April 25, 2024, 7:00-11:00a.m.

Status: Active

To apply important updates for Financial Aid, the following systems will be unavailable Thursday, April 25, from 7:00 a.m. until 11:00 a.m.:

  • Banner 9 AdminPages
  • Web4U (All Banner Self-Service features in WWIS)
  • Banner Workflow (WWIS)
  • Password change
  • Esign Administrative Web Forms
  • eInvoice
  • Transact Cashnet connector and lookup
  • DataTransfer
  • Registration and Waitlisting
  • DegreeWorks
  • Campus Directory

Resolved - Banner Temporarily Unavailable This Morning

Status: Resolved

Update:
This morning's Banner issue has been resolved.

*** Original message ***
Due to an issue with weekly patches last night, Banner production services are down. The problem is being addressed.

VPN and Wireless Unavailable, 04/23/2024 from 6:00-7:00 A.M.

Status: Resolved

As part of the university’s transition to IPv6, the university’s wireless network and VPN service will be unavailable on Tuesday, April 23, 2024, from 6:00 – 7:00 a.m. but could be available sooner.

Some Systems Unavailable

Status: Resolved

Update:

9:00am - Services have been restored to the best of our knowledge. ITS is continuing an investigation on the outage. 

7:40am. - The following systems are down or have limited availability until further notice:

  • Library Journal Access (ezproxy)
  • Degree Works
  • Millennium FAST
  • Mabel
  • Banner Job Submission
  • splunk logging
  • Jamf 
  • PCR360
  • Some test/non-public systems and utilities.

 

*** Original message ***

6:30am - An issue occurred overnight that has prevented some systems from being available. Updates will be posted as the extent of the issue is investigated.