Alerts Page

Administrative System Maintenance (Banner, Web4U) This Saturday

To perform planned system maintenance, the following systems will be unavailable Saturday, June 21, 2025, from 8:00 a.m. until approximately 5:00 p.m.:

• Registration and Waitlisting
• Web4U (All Banner Self-Service features in WWIS)
• Banner 9 AdminPages
• Banner Workflow (WWIS)
• Banner and administrative systems password changes
• Esign Administrative Web Forms
• eInvoice
• Transact Cashnet connector and lookup
• DataTransfer
• DegreeWorks
• Campus Directory
• Millennium-FAST
• Western Marketplace

All scheduled jobs that interact with the database server will be halted Saturday, June 21, 2025, from 8:00 a.m. until 5:00 p.m. These include the Data warehouse refreshes, job submission chains, and most interfaces to 3rd party systems. These jobs will resume their regular schedules when the system is returned to service. 

ACTION REQUIRED:
Please close out of the systems listed above before the time stated.

 ADDITIONAL INFORMATION:
Services that will still be available will include the following:

• Microsoft 365 apps (e.g., Outlook, Teams, OneDrive, SharePoint)
• Canvas learning management system
• myWestern
• Virtual Private Network (VPN)
• University and departmental web pages
• PageUp talent management system
• Student Health Services
• Library OneSearch search engine
• Housing and Dining services
• Viking Union Events Management
• AiM /ReADY facility and asset management
• ESM Contract Management Module (CMM)

myWestern and other Western Sites unavailable

6/17/2025 2:00pm:

Pre-approved server upgrades are occurring on the servers that host some Western websites. You may experience the inability to access some Western websites while the upgrade is in progress. If you are unable to access a particular site, wait 10 minutes then try again. Sites may become inaccessible for a few minutes at a time before coming back.

RESOLVED: Printing Unavailable in Banner Applications

6/13/10:38 AM:

Printing should be working from Banner once more. 
 

6/13/25 6:55 AM:

It is reported that printing from Banner applications is unavailable. Our technicians are currently investigating the problem and working to restore service. Those that view jobs from GWIROUT are able to function as usual.

As a workaround, if you select "$LPDEST" as your printer in PRNTCTRL you will at least be able to submit the job (and visit output as usual in GWIROUT).

Microsoft 365 Portal Updates

Last Week Microsoft started rolling out some updates the Microsoft 365 (M365) home page to showcase Copilot, their AI assistant. With this change, the typical home page that showed both recent documents and your M365 apps have been split up into two distinct pages. These are now the Apps and Search pages.

The Apps page contains all the suite of M365 apps on the Web, including links to Outlook, Word, Excel, SharePoint and OneDrive.

The Search page contains some quick links to your recently used documents on the web in SharePoint and OneDrive, as well as a method to search your document libraries on the web. 
 

myWestern has been updated to bring users to the Apps page by default.

 

VPN and Wireless Network Maintenance - Sunday, May 25, 2025, 7:00a.m.-Noon

To perform a system upgrade, VPN and wireless network access could be intermittent or slow on Sunday, May 25, 2025 between 7:00 a.m. - noon.

Minor Administrative System Maintenance (Banner, Web4U) This Saturday

There will be some minor system maintenance on administrative systems on Saturday, May 24, 2025, resulting in intermittent outages of the following systems. Systems that may be impacted include:

• Registration and Waitlisting
• Web4U (All Banner Self-Service features in WWIS)
• Banner 9 AdminPages
• Banner Workflow (WWIS)
• Banner and administrative systems password changes
• Esign Administrative Web Forms
• eInvoice
• Transact Cashnet connector and lookup
• DataTransfer
• DegreeWorks
• Campus Directory
• Millennium-FAST
• Western Marketplace

RESOLVED: MATLAB and other MathWorks Product Access Outage

5/27/2025 1:30pm: MatLab service has been restored. 

5/27/2025 8:30am:
MathWorks reports that MatLab answers is still down, but the other MatLab products are functional once more. Updates can be obtained from MathWorks on their website. They report this is the result of a ransomware attack, which is why the downtime was longer than expected. 

5/22/2025 10:00am:
MathWorks reports that MatLab still has some degradation in their services. Updates can be obtained from MathWorks on their website. 

5/21/2025 10:00am:
MathWorks reports that MatLab still has some degradation in their services. Updates can be obtained from MathWorks on their website. 

5/20/2025 11:00 am:

MathWorks products, including MATLAB are having a widescale outage as reported by MathWorks. This is a service impact affecting MathWorks owned infrastructure and is unrelated to the service impacts on campus yesterday. Updates can be obtained from MathWorks on their website. 

System Outages

11:30am - Millennium FAST is restored.

Monday, May 19, 2025 - 10am - An outage over the weekend is still impacting some systems. Those still being recovered include:

• Millennium FAST
• Decision Sciences class server
• Several FDO applications

If you encounter any other system outages, please notify the Help Desk.

VPN Maintenance - Wednesday, May 14, 2025, 5:00-6:00 a.m.

To apply updates to our VPN, maintenance will be done on Wednesday, May 14, 2025, from 5:00-6:00 a.m.

Administrative System Maintenance (Banner, Web4U) This Weekend

To perform planned system maintenance, the following systems will be unavailable Friday, April 18, 2025, at 5:00 p.m. until Sunday, April 20, at 5:00 p.m.:

• Registration and Waitlisting
• Web4U (All Banner Self-Service features in WWIS)
• Banner 9 AdminPages
• Banner Workflow (WWIS)
• Banner and administrative systems password changes
• Esign Administrative Web Forms
• eInvoice
• Transact Cashnet connector and lookup
• DataTransfer
• DegreeWorks
• Campus Directory
• Millennium-FAST
• Western Marketplace

 All scheduled jobs that interact with the database server will be halted Friday, March 7, 2025, from 5:00 p.m. until Sunday, March 9, 2025, at 5:00 p.m. These include the Data warehouse refreshes, job submission chains, and most interfaces to 3rd party systems. These jobs will resume their regular schedules when the system is returned to service.