Telephone connection issues resolved

10/25/18 8:05 PM: The telephone connection issues have been resolved. PBX phones, Skype for Business, and fax services are now able to fully connect with off-campus telephone numbers again.

10/25/18 2:10 PM: At this moment the only off-campus calling that works is if you dial 911 from a PBX phone. All other off-campus calls, including calling 911 from a Skype for Business phone, will connect but the off-campus caller cannot hear the on-campus caller. On campus calls, including calls to x3911 (UPD emergency dispatch) are working properly. 

****Original Message Follows****
10/25/18 12:10 PM: Calls and faxes to/from off-campus numbers are currently not working. Calls will connect, but the off-campus caller cannot hear the on-campus caller. This affects both PBS and Skype for Business users.

Archived

Yes

Status

Resolved