Teamviewer is a remote assistance software that is available for installation on university-owned workstations through Western's Corporate license. The remote supporter needs to be licensed. The remote support recipient does not require a license. Pricing depends on support usage per the list below.
The software is perpetual, but all licensees participating in the Western Corporate license upgrade when new versions are released - usually each fall.
Teamviewer is free for personal use.
Product Information: https://www.teamviewer.com/
TeamViewer - Full Channel License (~40 hour M-F 8am-5pm): $475
TeamViewer - .50 Channel (~20 hours M-F 8am-5pm): $290
TeamViewer - .25 Channel (~10 hours M-F 8am-5pm) $180
TeamViewer - .10 Channel (~ 4 hours M-F 8am-5pm) $100