Qualtrics Research Suite

Software Info





Qualtrics Research Suite - available to all WWU faculty, staff and students for Mac, Windows, Linux OS.

Qualtrics is a web-based survey software tool managed by the Office of Institutional Effectiveness. It is used to conduct online surveys. Qualtrics may be used to:

  • Assist faculty, staff, and students with collecting data for research project or assignments
  • Assess user satisfaction with academic or administrative programs or services
  • Collect requests for service or assistance in place of a traditional HTML form

For orientation and account creation, visit OSR's Qualtrics New-User page.

Academic Support Portal

  • 24/7 Qualtrics Support (Chat, Email, & Phone)
  • Qualtrics User Community
  • Qualtrics Support Pages

Our enterprise license provides the following apps that are available to all users.

  1. Stats iQ - Allows everyone, from beginners to expert analysts, to uncover meaning in data, identify hidden trends, and produce predictive models, with no technical SPSS or Excel training required.
  2. Driver iQ - Intelligent analysis that helps users understand key drivers buried deep within their data, and prioritize the drivers that make the most difference. Users can run analysis to understand variables that effect key drivers they are trying to measure.
  3. Text iQ - To put it simply, it’s text analytics. Text iQ helps you deep diver into your open ended responses by categorizing, and analyzing text feedback.
  4. File-Upload - Survey respondents can attach files back to the survey creator.
  5. API Access - Allows various databases to push and pull data.
  6. Off-line App - Qualtrics Offline Surveys is a downloadable application available for iOS and Android that allows you to administer surveys on your mobile device or tablet without an internet connection. Responses can be collected in the field on your device and then uploaded back into Qualtrics as soon as you have an internet connection.
  7. SMS Distribution - Sending surveys through text messaging. (Requires the implementation fee in addition to purchasing buckets of text messages.)
  8. Text highlighting question type
  9. Signature question type - Similar to Docusign, this feature allows the respondent to provide an electronic signature for authorization purposes.
  10. Table of Contents - Allows respondents to take a survey in sections.
  11. Screen-out Reporting

Visit the Office of Institutional Effectiveness Qualtrics page for additional details.