Phone System Issues Resolved

3/11/2019, 9:00 AM, UPDATE: CenturyLink has resolved the issue and both telephone service and faxing should be functioning normally.

3/8/2019, 4:00 PM, UPDATE: CenturyLink has escalated this issue after determining that the issue extends beyond Western, It is affecting other sites as well. 

3/8/2019, 11:00 AM, UPDATE: A CenturyLink circuit failure is causing the issues, which include outages for faxing and PBX voice calls. Skype Enterprise Voice calls should not be impacted unless the other party is a PBX phone user. 

*****Original Message*****
3/8/2019, 10:00 AM: We are experiencing intermittent telephone issues. Calls may fail to connect, or may disconnect during a conversation. The issue impacts campus to campus calls as well as calls between campus phone numbers and external phone numbers. We are working with Centurylink to diagnose and resolve the issue.