Office 365 Online Apps Unavailable to Some Users

Microsoft has identified a widespread issue where Office 365 online apps are unavailable to some users. This issue is also impacting search on Microsoft Online services and some items not being visible within SharePoint.

Microsoft has identified the cause of the issue and is working to resolve it. 

9:30 AM Update: Microsoft issued an update stating that they are still working to resolve this incident and will provide another update at 11 AM. 

11 AM Update: Microsoft is rolling back an update released earlier in the week in an attempt to pinpoint a possible solution to the issue. Another update will be posted as soon as we have additional information. 

12 PM Update: Microsoft completed the rollback and are monitoring its impact to the situation. There may potentially still be issues with accessing Microsoft Online resources. Another update will be provided at 1 PM

1:30 PM Update: Microsoft has resolved the service impacts. 

Archived

Yes

Status

Resolved