Notification: Planned Network Outage on September 17th, 2023

ISSUE:

To perform critical maintenance on the university’s core networking equipment, all networking will be down, Sunday, September 17, 2023, from 7:00 a.m. – noon.

ACTION REQUIRED:

No action is required, but you will not be able to use the network during the maintenance window.

ADDITIONAL INFORMATION:

This outage window is required to replace the hardware for the university’s core network firewalls. These devices provide security to the campus network and connectivity to remote sites. Networks impacted include:

• All wired and wireless.
• Internet access from campus and from remote sites (Lakewood, Shannon Point Marine Center, Small Business Development Center).
• Any services hosted in the university’s datacenter.
• Web4U and Banner.
• Cloud-hosted applications that use your username & password through the Central Authentication Service (CAS) for single sign-on.

Note: cloud-hosted applications that use Microsoft authentication (username@wwu.edu) will work from off-campus (e.g., Microsoft 365 applications including Outlook and Teams).

For more information, please contact the Help Desk at helpdesk@wwu.edu or 360.650.6546.

Information Technology Services

To communicate system upgrades and enhancements, ITS has instituted this notification service.

Questions about messages should be referred to the Help Desk at 360.650.3333 or helpdesk@wwu.edu unless otherwise indicated.