Zoom users are not able to access content or pro-license features

5/22/2020, 12:50 PM: Zoom support has resolved this issue. Our Zoom users should now have access to licensed features, scheduled meetings, and to their previously recorded meetings.

*****Original Message Follows*****
5/22/2020, 12:30 PM: Zoom users appear to have lost their "pro" licenses that allow them to host meetings longer than 40 minutes. Some are reporting they do not have access to previous meetings or content. We are working with Zoom support to resolve the issue. Teams online meetings are not affected, and Teams can be used as a workaround. If you are viewing this alert in myWestern, click the heading of the alert to view the link for instructions on: How to host a meeting using Microsoft Teams.

Severity: 
Status: 
Resolved