COVID-19 Symptom Attestation

Teams Call Queue Issues

9/14/2020, 10:30 AM, RESOLVED: Calls are now getting through to Teams Voice call queues. If your department is still experiencing any issues with your call queue, please report it to the ATUS Help Desk at 360-650-3333 or helpdesk@wwu.edu.

9/14/2020, 8:45 AM: Issues with Teams Voice call queues have been reported this morning. The major issue is that calls from external numbers will ring once and then hear silence instead of connecting to a call agent or voice mailbox. We are troubleshooting the issue.

Severity: 
Status: 
Resolved