Skype for Business Issues

5/29/2020, 10:50 AM, RESOLVED: EIS testing shows calls, instant messaging, and presence are now working normally for Skype for Business Enterprise Voice users, but they will continue to monitor and test. If you continue to experience issues, please contact the ATUS Help Desk at https://atus.wwu.edu/get-help or helpdesk@wwu.edu.

5/29/2020, 10:00 AM, UPDATE: Most of the issues appear to be resolved, but EIS staff are still testing and monitoring the situation. 

5/29/2020, 9:30 AM, UPDATE: The Help Desk is receiving calls this morning from Skype for Business Enterprise Voice users who can't receive calls. Some also report that instant messages are going straight to email. We are investigating these issues to see if they are connected to the issues from yesterday.

5/28/2020, 1:45 PM, RESOLVED: The Skype for Business issues have been resolved.

5/28/2020, 9:00 AM: Some Skype for Business Enterprise Voice users are experiencing issues that include error messages about "server issues affecting calls." EIS staff are investigating. PBX phones are not affected. The Enterprise Voice users that have been migrated to Microsoft Teams are not affected.