RESOLVED: Canvas outage due to AWS incident

Updates:

6:00 PM - Instructure has announced that Canvas is fully operational. 

4:20 PM - Canvas appears to be accessible once again. Instructure engineers are still monitoring Canvas for stability.

4:10 PM - Amazon has restored AWS as of 3:50 PM and we would expect the platforms hosted on it to return in full capacity soon. Instructure is still working on bringing Canvas to full operational status. WWU's instance of Canvas appears to be accessible once more, but you may run into issues until Canvas service is fully restored.

3:30 PM - While the Instructure status page has not been updated to reflect a return to service, we have observed the WWU instance of Canvas appears to be available again. Amazon is bringing services back to full service but state it is a work in progress. You may experience some issues until services are fully restored.

2:40 PM - Amazon continues to restore services. Amazon's status page may be followed here for more detailed updates. Service health - Oct 20, 2025 | AWS Health Dashboard | Global. The Amazon services that Instructure uses will need to be restored before Canvas will be available.

11:15 AM - Amazon is still working to resolve the issues with their services. Services that rely on AWS continue to be impacted. 

*** Original message ***
10/20/25 - 7:20 AM - Instructure has reported that due to the ongoing Amazon Web Services(AWS) incident Canvas is unavailable. You may find the current status of Canvas here https://status.instructure.com/

This is a nationwide incident and other web services that use AWS, such as Panopto, may also be unavailable at this time.