Password reset issue has been resolved

6/10/2020, 9:00 PM: The password reset issue has been resolved. If you were unable to change your password earlier today, you should be able to change it now.

6/10/2020, 12:00 PM: The Help Desk is receiving calls from people who are unable to reset their password and see one of the following errors: "Password reset is not properly set up with your organization" or "You can't unlock your account because your organization is currently experiencing connectivity problems." EIS is investigating the issue.

Archived

Yes

Status

Resolved