Helpdesk

The Universal Login Page has a New Look!

Beginning June 15, 2017 Western's Universal Login page will look a little different. 

New Universal Login Page (Prototype)

New Universal Login Page

Old Universal Login Page

Old Universal Login Page

Mobile Devices

New Universal Login Page (Prototype) Old Universal Login Page
New Universal Login for Mobile Devices Old Universal Login for Mobile Devices

The new Universal Login Page also prompts you for your WWU cloud username in the format of username@wwu.edu. This is to provide a login experience that is consistent with services that authenticate via Microsoft Office 365 Azure:

Microsoft Office 365 Login

The changes to our sign-in processes are due to an upgrade of our Central Authentication Services (CAS). Authentication to many web-based applications use a protocol called CAS, which allows authentication to these applications without having to share sensitive security information like username/password combinations.

If you have questions, please contact the Help Desk or your departmental IT support staff.

Office: 
Date: 
Tuesday, June 13, 2017 - 11:15am
Groups audience: 

Office 365 Planner helps your teams manage tasks

Office 365 Planner is the Office 365 app for project management. Planner will look familiar to anyone who has used the popular project management app Trello. Both apps follow the kanban style of displaying project boards that contain lists which are displayed in separate columns. The lists (Planner calls them "buckets") contain task cards. Each task usually represents an action item that can be assigned to a team member. Every task card can include file attachments, pictures, a checklist, comments, and color-coded labels. Cards can also have start dates, due dates, and a status (not started, in progress, or completed). 

Microsoft Planner Board

Getting started is quick and easy:

  1. Create an Office 365 Group for the project team, committee or workgroup. Planner associates each "plan" with an Office 365 group, and all of the members of that group will be able to see, create, edit and complete tasks. 
  2. Open Planner and start adding tasks and assigning them (or waiting for volunteers to assign tasks to themselves). If you assign a task to someone, they will receive an email with a description of the task. 
  3. Experience the ease at which your group can share emails, files, notes and tasks!

Microsoft Planner Hub

Your personal Planner dashboard includes the Planner Hub, which displays a graphical overview of all the plans you are assigned to. The "My Tasks" view shows you all of the tasks assigned to you from all the plans and Office 365 Groups you participate in. 

Some projects may benefit from a more advanced resource management tool like Microsoft Project, or from custom workflows you can create in SharePoint online. Planner may still be useful for such large projects, especially if you are part of a subcommittee or workgroup that needs to share tasks with only its members. 

 

Office: 
Date: 
Tuesday, September 13, 2016 - 6:30pm

10 Reasons You'll Love Office 365

Work and collaborate more efficiently with Office 365

Whether you are completely new to Office 365, or just looking for new ideas on how Office 365 can improve your productivity, here are some of our favorite features to help you get started. 

Work from anywhere and from any device

When you save your files to OneDrive, an Office 365 Group, or to a SharePoint site you can access them from anywhere just as easily as you can from on-campus. Online apps for  Mail, Word, Excel, PowerPoint and OneNote let you work from any Web browser even if the computer does not have Microsoft Office installed. You can also install free mobile versions of these apps on your smartphone or tablet. 

Office 365 for Mobile Devices

 

Office 2016 works better in our Office 365 environment

Are you still using Office 2013 for Windows or Office 2011 for Mac? Upgrade to Office 2016 for better Outlook performance and more intuitive Office 365 integration. Office 2016 is designed to work seamlessly with Office 365 email and Groups, OneDrive for Business, SharePoint Online, Yammer, and more. You will be able to search email faster and enjoy a more consistent experience between the desktop applications and the Web apps.  

Smarter Email Attachments

Outlook 2016 has an improved attachment button that will display a list of recent files. You don't need to browse for attachments anymore, unless the attachment is an older file. If you attach a file from your OneDrive, it will be attached as s shortcut with Edit permissions. You can override this option and attach the file as a copy, or as a link with view-only permission. 

  • Attaching a OneDrive file as a link with edit permissions allows multiple people to collaborate on editing the file more efficiently. Multiple people can edit a document simultaneously using Word Online, or you can track changes and view comments left by others in a single document. No need to manually merge edits from multiple copies of the same file! If you don't like the changes someone makes, you can always reject the changes or compare the latest version with a previous version of the file. You can completely restore a previous version or merge two versions.

 Do more with file attachments in Outlook 2016

Microsoft Teams

A group chat tool that is also a hub for teamwork! Teams allows you to communicate, collaborate, and share in real time (or whenever is convenient for you).  If you miss an online conversation about a project, all of the information will still be there for you to catch up on. 

Any faculty, staff, or student can create a team. Teams can be public (anyone can join) or private (members must be added by another team member). You can even invite people from outside the university. 
Access Teams from the Office 365 app grid, or go to teams.microsoft.com

Learn more about Teams
Watch a video about Teams

 

Office 365 Groups

If  you choose not to use Microsoft Teams, you can create an Office 365 Group for your workgroup or committee. Office 365 Groups function like regular group email lists, but they also include a Web interface that allows you to view group conversations, a shared calendar, shared files, and a shared OneNote notebook. Create your own Office 365 group in minutes. 

Office 365 Groups

Office 365 Planner helps you stay on task

Office 365 Groups just got a major upgrade with the addition of Planner. If you do not see Planner in your list of Office 365 apps yet, just sign-in to http://tasks.office.com with username@wwu.edu and your universal password. 

OneNote Ease

OneNote allows you to take and search notes anywhere using any device.  Insert images, tables, charts, Word documents, spreadsheets, and even multimedia clips. Take notes by hand on a tablet and OneNote can convert them to searchable text!  Create a notebook almost anywhere in Office 365: In your OneDrive, as an Outlook meeting attachment, or on a SharePoint site. Office 365 Groups already have notebooks built-in, and you can also utilize specialized Class Notebooks and Staff Notebooks found in Office 365. Class Notebooks are even available in Canvas!

Office Lens Photo App

Photograph a poster, paper document or whiteboard using your smartphone and the Office Lens app. Save the image directly to OneDrive, OneNote or an Outlook email message.

Office Lens

Delve to Find

Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365. Find information about people - and through people - and help others find you. You don't have to remember the title of a document or where it's stored.

Sway Responsive Presentations

Easily create content that looks great on any device using Sway.

Office: 
Date: 
Wednesday, June 1, 2016 - 11:00am
Groups audience: 

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