Administrative Office

Teaching, Learning, and Technology

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About Us

Teaching, Learning & Technology is a unit within Academic Technology & User Services (ATUS). We provide support and development opportunities to faculty in the form of workshops, collaborations and consultations. 

The TLT offices include:

Faculty Drop-In Center

At the Faculty-Drop-in Center, faculty can work on course materials independently with “on-demand” support for instructional technologies and design, arrange for small group trainings, or get individualized instruction on  technologies provided by Western, including Canvas, response systems, web-conferencing options, and Screencast-O-Matic (lecture-capture software). Instructional designers are available to help with course design, assessment, or online teaching strategies. Adjuncts and faculty with offices from distant campus locations may find this space especially useful. Faculty are welcome to use the space by appointment. Email: 


Supported by our Learning Systems team, Western uses Canvas as our Learning Management System (LMS). This cloud-based system is robust and supports your many needs to engage students through online conversations, discussions, digital materials, grades, assignments, quizzes and more. 

Learning Opportunities

The STC, Learning Systems, and CIIA provide workshops, online presentations, and small group sessions focused on instructional technologies and teaching strategies. Watch for communications near the beginning of each term for details.

Instructional Consultation

Our team of designers and technologists are available to consult with you one-on-one. We can provide ideas or feedback on tools, methods, and course design.

Open Educational Resources

The CIIA and Learning Systems are working closely with partners on campus to support faculty who want to use Open Educational Resources (OERs). OERs include a variety of text and media materials that are free and openly accessible to students.

Online Resources

Visit the CIIA‘s curated collections of teaching and learning strategies, including:

Video Production

Our Video Services office is a full-service video production house that can plan, shoot, edit, and distribute video materials. We can produce events in our TV Studio or on location, either on or off campus. Productions can be streamed live or recorded for a variety of delivery methods.

We also have a Digital Media Center (DMC), serving the needs of new media instruction and production. This studio is equipped with a green screen, cyclorama wall, cameras, control room, and a lighting grid. 

Faculty may schedule the facility for regular or ad-hoc classes. Students can be approved to reserve the studio when not already scheduled. Media production workshops open to both faculty and students are delivered in the facility on a regular basis.

Blended & Online Teaching

Our Learning Systems/CIIA team supports the Canvas LMS and other online tools for collaboration. Faculty unfamiliar with strategies and tools for blended or online learning can participate as “students” to experience blended/online learning while developing course materials in the winter Blended/Online Learning Workshops, provided in partnership with Outreach and Continuing Education (OCE).

Course Transformation Grants

Each summer we offer development grants for faculty to enrich their courses through new technology resources, improved instructional strategies, and open educational resources. Faculty engage in a week-long, redesign workshop followed by development support to help realize their changes.

Partnering To Serve You Better

Our CIIA, STC, and DMC offices are all partners of the Learning Commons where we work with other faculty-development efforts such as the Hacherl Research & Writing Studio and the Center for Community Learning. We also collaborate with OCE, Western Libraries, the Disability Access Center, and WebTech to deliver innovative solutions to the Western community.

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Announcing Google's G Suite for Western

Beginning during the winter break of 2016, faculty, staff, and students will have the opportunity to use Google’s G Suite (formerly called Google Apps) using your WWU “cloud” username ( and password.

The G Suite apps that are available at this time

  • Google Drive, which includes file storage, file sharing, and basic “office” productivity apps like Docs and Sheets.
  • Google Talk / Hangouts: Video, voice, or text conversations across all your devices
  • Keep: Create, share, and manage notes and to-dos
  • Sites: Create, share and publish websites New for Spring 2017!
  • Google Groups: Create mailing lists and discussion groups
  • Google Photos: Store, edit, and share photos online
  • YouTube: Upload, view, and share videos

​Additional Information

  • Google Drive is being offered as an optional service
  • Gmail is not part of the suite and will not be offered
  • Some other G Suite apps, like YouTube, will be made available later
  • Office 365 will remain as Western’s fully-supported office and productivity suite of services

Sign in to G Suite with your!

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Learn more at our G Suite for Western web page, or watch the Just Two Minutes episode below:


Tuesday, November 22, 2016 - 12:30pm
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Protect Yourself from Phishing Scams with a New Outlook Feature

ITS is responding aggressively to the proliferation of "phishing" emails, especially since some of these attacks are very realistic and appear legitimate. Phishing emails are designed to install malware (e.g., spyware, viruses) and/or trick people into providing personal and private information -- often requesting usernames and passwords.
We have implemented a new Microsoft feature that will alert you when you are viewing a suspicious message, particularly a message where the address has been spoofed (i.e., it purports to be from a particular sender but is actually sent from a different sender). Going forward, Microsoft will roll out Safety Tips for messages that will warn you when a message has been marked as suspicious and sometimes even a reassurance for a message may appear suspicious but has been identified as safe. Because phishing attacks are constantly changing, WWU ITS will continue to implement changes to help protect our faculty, staff, and students. However, as users, we must be vigilant in protecting ourselves from phishing scams.
Review Email Safety Tips in Office 365 so you know what to look for when Outlook flags a message as suspicious, but don’t rely on these automated alerts to identify every single malicious message. Continue to be wary of messages that contain unexpected hyperlinks or attachments with little context, as well as messages that have numerous spelling and grammatical errors, even if they appear to come from someone you know. For information about identifying and avoiding phishing scams, including examples of common scams, visit
The examples provided on Microsoft’s web page are for the Web browser version of Outlook. You will still see alerts in the Outlook clients for Windows and Mac OS, but they may be subtler. Microsoft says that the Outlook desktop client for Windows and Mac OS, as well as Outlook mobile apps, will warn you when a message is suspicious. Some mail apps may not show these alerts.
Phishing email messages are designed to look legitimate. You can help protect yourself by following these tips:
  • Do not share your personal information electronically (e.g., passwords, PINs, security questions/answers, banking/account numbers, etc.).  While Western will never directly ask for personal information in an email message – we do use systems that will often send email with hyperlinks that require sign-in (example:  eSign, OneDrive, etc.) – caution should be exercised anytime you click on any link in an email. Remember that the return address on a message can be "spoofed". This means that that the address you initially see may not actually be the source of the message. 
  • Do not open email attachments unless you requested it or are expecting it. Just knowing the sender (or thinking you know the sender) does not make the attachment safe.
  • Do not click on links in a message unless requested by you or expected. Links often point to malicious code that could install malware on your computer.
  • Be on the lookout for subtle language clues. Often these messages will use language constructs that are not typical. 
  • If you have any questions about the content or instructions in a message you should always contact the source of the message. Checking a web page, making a phone call, or creating a new message is always safer than replying to a questionable message.
  • If you have responded to a message with your username and password or other personal information, you should immediately change your password and security questions/answers, and contact the ATUS Help Desk at x3333 or your local technology support staff.
Wishing you safe computing. 
Wednesday, October 26, 2016 - 3:15pm

Administrative Office

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