Copilot at WWU

Rainbow ribbon icon of M365 CoPilot logo.

About Copilot

Copilot is a chat-based, AI-powered tool created by Microsoft which is used in Microsoft 365 applications. Leveraging AI algorithms like GPT-40 to help people generate content, Copilot is designed to analyze and summarize information and streamline tasks. It uses a multimodal approach that supports images, voice, texts, and file input. The basic version of Copilot, which is accessible through your Western universal account, allows interaction through a chat interface using conversational questions and requests and is enabled for everyone for no additional cost.

Copilot Use in Higher Education: Privacy, Safety, and Value

Western IT administrators manage Copilot for all our Microsoft 365 users to better ensure individual data privacy, secure enterprise data, all while providing essential enhancements to the Microsoft 365 experience. Enhancements to M365 include but are not limited to meeting facilitation, comprehensive search, and data summarization. See learning resources for more information. Data used by Copilot is protected through Microsoft 365’s security and compliance features, and the tool respects existing permissions, including FERPA-protected information. 

The university maintains review processes for all external AI tools, requiring security and software evaluations before campuswide adoption. Additionally, AI can enhance digital equity by supporting universal design for learning (UDL). Copliot support for UDL includes offering supplemental accessibility options by enabling customized engagement, generating varied content representations like text-to-speech and translation, and offers multiple avenues for action and expression. For more information about how AI supports the UDL guidelines click here. Students seeking accommodations can contact Western’s Disability Access Center.

Limitations and Considerations

AI use is not always acceptable for use in each class or for every educator. Check your rubric or speak with your professor about what is allowed in your class to ensure academic honesty compliance. 

Copilot cannot replace humans’ critical thinking skills or understanding of complex queries or situations. It also may not fully comprehend or provide advice on specialized academic subjects at the same depth of understanding that a human expert could and is not designed to replace human contributions. In addition to this, generative AI can produce images and draft content but lacks the creativity, originality, and unique creations of humans. You should always review AI-generated content for accuracy and ensure it is appropriate. In order to do this, you need to have a strong foundational understanding of the subject matter.

Additional Information & Copilot Access

The basic version of Copilot is available through your WWU account, but Copilot Premium can be purchased for an extra cost if you have a qualifying academic use. To see more information about the different versions of Copilot at WWU click here. Request Copilot Premium here.

For more information about AI use at Western, check out the AI Hub.

Screenshot displaying "Welcome to Copilot Chat" in black letters on a white background. There is a text box for "Message Copilot" below and a sidebar menu on the left.

 

To access Copilot, you can go online to the Microsoft 365 Home page and sign in with your Western account and you will be directed automatically to the Copilot online chat.

Screenshot of black text on white background reading "Hi there. What should we dive into today?" and a "Message Copilot" box below. There are pre-loaded prompts below.

 

 

If you prefer to go directly to the Copilot chat outside of the MS365 home page you can directly access it here.  

A screenshot of Microsoft's Learn page selected to Browse all training. A filter menu on the lefthand side has Microsoft Copilot checked.

 

 

Microsoft has a library of videos and information to learn more about Copilot. Get started here. 

A screenshot of Microsoft 365 Copilot Skilling Center. Under "Resources for everyone" there are three options: Copilot Academy, Customer Hub, and Instructor-led training.

 

 

If you prefer more structured learning visit the Copilot Skilling Center and choose the option best for you.  

Need More Help?

Telephone & Email Support Hours:

Fall, Winter and Spring quarter:

  • Monday - Friday: 8am to 5pm.
  • Weekends: Closed.

Summer Quarter:

  • Monday - Friday: 8am to 5pm
  • Weekends: Closed.

Walk-in Support Hours:

  • Monday - Friday: 8am to 5pm

The Help Desk is closed on holidays and when the university is closed due to inclement weather.

After hours:

For system or network outages outside of Help Desk hours, please call the non-emergency number for What-Comm Dispatch at (360) 676-6911.