ISSUE: Some Teams calls being routed directly to Voicemail

UPDATE 7:45pm 6/11/2021: Issue was marked as resolved by Microsoft and Teams Voice performance has returned to normal.

2:30pm 6/11/2021: Microsoft is continuing to monitor the rollback to determine if this action has remediated impact as intended. In parallel, they are investigating additional options to restore the functionality.

1:13pm 6/11/2021: Microsoft has found and is rolling back the change that caused the previous issues with Teams calls going directly to Voicemail

12:02pm 6/11/2021: Microsoft has reported that a recent change has caused portions of their infrastructure to route calls made via Teams to go directly to Voicemail. They are currently investigating and should have more information soon.

Office 365 Status

Archived

Yes

Status

Resolved